Connect with Your
Personal Advisor

List of Top Knowledge Base Software in USA | 2024

Personalize your search
More Filter

Freshworks CS Suite

Freshworks Customer Service Suite

Visit website

Freshworks (NASDAQ: FRSH) creates AI-boosted business software for IT, customer support, sales, and marketing teams to make them more efficient and deliver more value for immed... View Profile

doller Yearly
date Not Available

Freshdesk

By Freshdesk

4.0 (402 Reviews)
Visit website

A cloud-based customer support software, Freshdesk offers an all-in-one solution for business needs to deliver exceptional support. It is suitable for service providers such as Ins... View Profile

doller Yearly,Monthly
date N/A

Freshservice

By Freshservice

Visit website

Freshservice is an excellent project management software that allows users to create professional-grade projects from the beginning. The real-time project dashboard makes it easy t... View Profile

doller Yearly,Monthly
date N/A

Thryv

By Thryv

4.4 (122 Reviews)

Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently. It is a highly secured and easy-to-use Business Management Platform tha... View Profile

doller Onetime(Perpetual License)
date Not Available

Zendesk Sell

By Zendesk Sell

4.6 (148 Reviews)

Zendesk Sell is a salesforce automation software that helps sales reps make better decisions. It is simple, user-friendly, and designed to help sales reps increase their productivi... View Profile

doller Yearly,Monthly
date N/A

Atera

By Atera

4.7 (147 Reviews)
Visit website

Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software... View Profile

doller Yearly,Monthly
date N/A

Quickbase

Meet Quickbase AI! The future of dynamic work is now

Quickbase connects your current systems with important contributors to assist your team in minimizing risk, cutting down on waste, and minimizing unforeseen expenses. The appropria... View Profile

doller Yearly,Monthly,Onetime(Perpetual License)
date N/A

Front

By Front

4.8 (453 Reviews)
Visit website

Front is an easy to use help desk software that is available in both SaaS and Web-based versions. It can be run on multiple platforms including Mac, Windows, Android, and iOS. The ... View Profile

doller Onetime(Perpetual License)
date N/A

Connecteam

By Connecteam

Check How Connecteam can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

doller Yearly,Monthly,Onetime(Perpetual License)
date N/A

Zoho Desk

Top Rated Customer Service Help Desk Software

4.4 (1667 Reviews)
Visit website

Zoho Desk is Zoho's flagship cloud-based customer service management software that helps companies deliver lasting customer experiences. It aims to make customers happier, agents e... View Profile

doller Yearly,Monthly,Onetime(Perpetual License)
date 15 Days

Salesforce Service Cloud

By Salesforce Service Cloud

4.7 (20 Reviews)

Salesforce Service Cloud is help desk software that allows customers to obtain answers quickly by connecting them to knowledge articles, account information, and community members.... View Profile

doller Onetime(Perpetual License)
date N/A

Zoho Voice

By Zoho

Visit website

Check How Zoho Voice can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

doller Yearly,Monthly,Onetime(Perpetual License)
date N/A

ManageEngine OpManager

Gain Comprehensive Visibility and Actionable Insights to Optimize Your Network Performance

Visit website

ManageEngine OpManager is a network monitoring software that provides real-time visibility into device health, availability, and performance. View Profile

doller Yearly,Monthly,Onetime(Perpetual License),Transaction
date 30 Days

ManageEngine Remote Access Plus

Enterprise remote support and desktop manager software

Visit website

ManageEngine Remote Access Plus is an enterprise remote troubleshooting solution that helps system administrators simplify their mundane troubleshooting routines from a central loc... View Profile

doller Yearly,Monthly,Onetime(Perpetual License)
date 30 Days

1Password

By 1Password

5.0 (5 Reviews)
Visit website

1Password is a secure password manager that offers strong, multi-key encryption with multi-factor authentication to protect your business password secrets. It complies stringently ... View Profile

doller Onetime(Perpetual License)
date N/A

Zoho Assist

Enterprise-grade Remote Support and Unattended Remote Access Software

4.6 (172 Reviews)

Zoho Assist is a reliable cloud-based remote desktop solution with comprehensive secure remote access features. Enhance your customer support experience and explore the one-stop so... View Profile

doller Yearly,Monthly
date 15 Days

Zoho SalesIQ

Conversations that convert, connections that last

4.4 (360 Reviews)

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visit... View Profile

doller Yearly,Monthly
date 15 Days

ManageEngine Analytics Plus

By ManageEngine Analytics Plus

Visit website

Advanced analytics and feature-rich dashboards from ManageEngine Analytics Plus make your data more useful than ever before. You can connect to any data source and upload files, sp... View Profile

doller Onetime(Perpetual License)
date N/A

Zoho Projects

Turn every project into a success story

4.3 (223 Reviews)

Zoho Projects is the trusted project management software for over 200,000 users worldwide. With Projects, you can plan, track, collaborate and automate your way to successful proje... View Profile

doller Yearly,Monthly
date 10 Days
Page Last Updated On July 18, 2024

Frequently Asked Questions (FAQs)

Knowledge-based software is a tool that allows organizations to create, store, manage, and share information internally or with customers. It often includes features like search functionality, content management, and collaboration tools to help users find and utilize information efficiently.

It improves customer service by providing self-service support that allows customers to find answers to their questions without waiting for a response from customer service. This can lead to faster resolution times and higher satisfaction as customers find solutions to their demands.

Implementation complexity can vary depending on the solution, but many knowledge-based platforms are designed with user-friendliness in mind. Typically, providers offer support during implementation and have resources to guide new users through the setup process.

Yes, most modern knowledge-based solutions support multimedia content, including images, videos, and documents. This allows companies to provide more comprehensive information that can be easier to understand than text alone.

While a CRM (Customer Relationship Management) system focuses on managing customer data, sales interactions, and business relationships, knowledge base software is centered around the organization and retrieval of information.