About Company
Pricing of Zoho Assist
Free
USD 0
USD
- 1 Remote Support Technician
- 5 Unattended Computers
- Instant Chat
- Desktop App
- UAC Compatible
- Clipboard Sharing
- Mac Support
- User Management
- Zoho Desk Integration
- Zoho SalesIQ Integration
- Organization Roles
- 1 Concurrent Session
- 1 Remote Support Technician
- 5 Unattended Computers
- Instant Chat
- Desktop App
- UAC Compatible
- Clipboard Sharing
- Mac Support
- User Management
- Zoho Desk Integration
- Zoho SalesIQ Integration
- Organization Roles
- 1 Concurrent Session
Standard (Remote Support)
USD 12
/User/Month
USD
- Includes features of Free plan
- plus
- File Transfer
- Multi Monitor Navigation
- Send Ctrl+Alt+Del
- Reboot and Reconnect
- Session Transfer
- Import Google Contacts
- Custom Report
- Screen Capture
- Zendesk Integration
- 2 simultaneous Sessions
- Voice chat
- Additional Storage: Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices start at $4/month for every additional 5GB.
- Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices sta
Professional (Remote Support)
USD 18
/User/Month
USD
- Includes features of Standard plan
- plus
- Mobile Apps (iOS
- Android)
- Schedule Sessions
- Screen Sharing
- Session Notes
- Custom Email Templates
- Rebranding
- Advanced Reports
- 4 simultaneous Sessions
- Additional Storage: Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices start at $4/month for every additional 5GB.
- Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices start at $4/month for every additional 5GB.
- Call Cre
Enterprise (Remote Support)
USD 28
/User/Month
USD
- Includes features of Professional plan
- plus
- Departments
- Session Recording
- Service Queue
- Session Audit
- Remote Printing
- Video Chat
- Contacts Management
- Annotation
- Customer Widget
- Custom Domain Mapping
- 6 simultaneous Sessions
- Diagnostic tools
- Additional Storage: Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices start at $4/month for every additional 5GB.
- Record unlimited sessions and store your reports with Assist’s additional storage add-on. Prices st
Standard (Unattended Access)
USD 12
/User/Month
USD
- Includes features of Free plan
- plus
- Computer Grouping
- Group permissions
- Bulk Deployment
- Wake on LAN
- File Transfer
- Remote Power Options
- Session Confirmation
- Multi-monitor Navigation
- Custom Reports
- Custom Email Templates
- Mobile Apps for the Technician
- Screen Capture
- Voice chat
- Includes features of Free plan
- plus
- Computer Grouping
- Group permissions
- Bulk Deployment
- Wake on LAN
- File Transfer
- Remote Power Options
- Session Confirmation
- Multi-monitor Navigation
- Custom Reports
- Custom Email Templates
- Mob
Professional (Unattended Access)
USD 18
/User/Month
USD
- Includes features of Standard plan
- plus
- Session Recording
- Remote Print
- Annotation
- Diagnostic tools
- Video Chat
- Departments
- Rebranding
- Bulk Deployment via Distributor
- Custom Domain Mapping
- Mobile and IoT devices
- Advanced Reports
- Includes features of Standard plan
- plus
- Session Recording
- Remote Print
- Annotation
- Diagnostic tools
- Video Chat
- Departments
- Rebranding
- Bulk Deployment via Distributor
- Custom Domain Mapping
- Mobile and IoT devices
- Advanced Reports
Key Features of Zoho Assist
- Session Recording
- Remote Control
- Screen Sharing
- Live Chat
- Session Transfer
- File Transfer
- Feedback Collection
- Diagnostic Tools
Specification
Other Categories:
Dashboard Software, Customer Success Software, Field Service Management Software, Help Desk Software, Free Scheduling Software, Remote Work Software, Requirements Management Software, Free Remote Access Software, Incident Management Software, Remote Access Software, Remote Access Software For Free, Customer Support Software, Customer Experience Management Software, Asset Management Software, Custom Software, Knowledge Base Software, IT Asset Management Software, Msp Software, License Management Software, Asset Tracking Software, Remote Support Software, File Sharing Software Products, IT Project Management Software, Remote Monitoring And Management (RMM) Software
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Zoho Assist
Personal
SMEs
Enterprises
Company Details
- Company Name: Zoho Assist
- Headquarter: Pleasanton, California United States
- Website: Visit Website
- Social Media:
Description
Zoho Assist Video
Alternative
Zoho Assist Screenshots
User Reviews 
Write a Review
"Cloud-based remote support & remote access software by Zoho"
What do you like best?
The user interface is smooth and easy to use compared to other existing remote access and support tools. Besides, this app is also available for mobile devices, which helps access any desktop or device remotely, even using mobile data.
What do you dislike?
Though it is possible to transfer files and documents while using this tool, it can be sluggish with a poor internet connection and get unresponsive from time to time.
What problems are you solving with the product? What benefits have you realized?
Zoho Assist has been a time-saving tool for providing remote desktop support to my colleagues and clients whenever a problem arises without having to meet them physically.
- Angela A
"Great price!"
What do you like best?
its included at no extra charge with Zoho One. It does everything you need for small business IT
What do you dislike?
Limited mass administration features- its usefulness is limited to remote access.
What problems are you solving with the product? What benefits have you realized?
SMB IT for a all-remote, distributed team
- Jonathan A
"Zoho Assist is a great resource for connecting remotely in Covid-19 times"
What do you like best?
I really love the way Zoho Assist is designed. The platform platform is very simple and probably any user without technical knowledge can use it. I also like their mobile app, as the usability is really cool despite the program running at a small screen resolution. In addition, I really like the features it offers, including the option to share the screen.
What do you dislike?
I would like mobile apps to be unified, since they have an app to provide support and another app to receive it. With this platform, the only concern is that it does not work without the Internet.
Recommendations to others considering the product:
Zoho Assist is a fundamental tool in the times of Covid-19. From this platform you can connect both from desktop and mobile devices. It is very simple and has a very high image quality.
What problems are you solving with the product? What benefits have you realized?
Whenever a client has a problem with our educational platform, I can connect remotely and easily solve the problem. The interface of this product is quite simple and efficient, so I can have a very fast workflow.
- Rodrigo M
"Zoho Assist is a simple and stable platform. I like it because it is compatible with mobile devices"
What do you like best?
Zoho Assist is a platform with a simple and intuitive interface. What I like most about this software is that it works really well in remote access with mobile devices. Also, it is not necessary to install any software to access from a computer, since the connection is made through the browser. Another feature I like is the simplicity to conduct a remote session, since it is only necessary to enter a code that is automatically renewed for each remote session.
What do you dislike?
The only negative thing I see in Zoho Assist is the chat function, since it is not very intuitive.
Recommendations to others considering the product:
It is an easy tool to use and with an affordable cost. It is compatible with desktop computers, laptops, tablets and smartphones. I recommend Zoho Assist.
What problems are you solving with the product? What benefits have you realized?
We use Zoho Assist to connect remotely to the office computer from our cell phone when we are at home, so that we can verify the correct operation of company applications.
- Maria Isabel S
"Quick connected remote support software"
What do you like best?
Email invite,
works inside and outside LAN,
file transfers along with video chat,
customer widgets and MAC support,
affordable
What do you dislike?
Large organization or enterprise support is difficult.
Phone customer support is more difficult. Online is mainly the to go option.
If you want unlimited unattended access you have to play.
Recommendations to others considering the product:
Its cheaper.
It doesn't need complex installation.
What problems are you solving with the product? What benefits have you realized?
To reboot and reconnect phones and devices.
For assistance with school softwares like blackboard, people soft, etc.
- Sakshie A
FAQ's
Zoho Assist has 6 plans,
- Free USD 0
- Standard (Remote Support) USD 12 /User/Month
- Professional (Remote Support) USD 18 /User/Month
- Enterprise (Remote Support) USD 28 /User/Month
- Standard (Unattended Access) USD 12 /User/Month
- Professional (Unattended Access) USD 18 /User/Month
Zoho Assist is the Remote Work Software Used for the below functionalities
Top 5 Zoho Assist features
- Session Recording
- Remote Control
- Screen Sharing
- Live Chat
- Session Transfer
Zoho Assist provides Phone,Online (Ticket) support.
Zoho Assist is not allowing Free Trial.