About Company

Zoho CRM is a feature-rich software that helps businesses of all size in maintaining a high standard of customer relations. The multichannel support feature lets you reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM's Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process.

Pricing of Zoho CRM

Free

USD 0

USD

  • Leads
  • Documents
  • Mobile Apps
  • Leads
  • Documents
  • Mobile Apps

Standard

USD 20

/User/Month

USD

  • Basic modules
  • Tasks
  • calls
  • events
  • Advanced filters
  • Multiple pipelines
  • Scoring rules
  • Sales forecasting
  • Email insights
  • Multiple currencies
  • Workflow rules
  • Email notifications
  • Homepage customization
  • Rename tabs
  • Custom list views
  • Custom fields
  • Canvas
  • Tab groups
  • Predefined reports
  • Predefined dashboards
  • Custom reports and dashboards (Limited)
  • Basic dashboard components
  • Analytics mobile app
  • Email templates
  • Email authentication
  • Mass email
  • Social profile integration
  • Security Profiles Role-based hierarchy

Professional

USD 35

/User/Month

USD

  • Includes features of Standard plan
  • plus
  • Macros
  • SalesSignals
  • Assignment rules
  • Blueprint
  • Webhooks
  • Validation rules
  • Custom reports and dashboards (Unlimited)
  • Email relay
  • CRM for Google Ads
  • Field-level security
  • Includes features of Standard plan
  • plus
  • Macros
  • SalesSignals
  • Assignment rules
  • Blueprint
  • Webhooks
  • Validation rules
  • Custom reports and dashboards (Unlimited)
  • Email relay
  • CRM for Google Ads
  • Field-level security

Enterprise

USD 50

/User/Month

USD

  • Includes features of Professional plan
  • plus
  • Multiple scoring rules
  • Custom SalesSignals
  • Email parsers
  • Data entry wizards
  • Portals
  • Record approval process
  • Data review process
  • Custom functions
  • CommandCenter
  • Custom modules
  • Custom buttons
  • Page layouts
  • Translations
  • Developer sandbox
  • Advanced dashboard components
  • Anomaly detectors
  • Webform analytics
  • Zoho Analytics
  • Attribution
  • Segmentation
  • Auto-responders
  • Reporting hierarchy
  • Record-level sharing
  • Territory management
  • Data encryption
  • Includes features of P

Ultimate

USD 65

/User/Month

USD

  • Includes features of Enterprise plan
  • plus
  • Zoho Analytics
  • Includes features of Enterprise plan
  • plus
  • Zoho Analytics

Key Features of Zoho CRM

  • OLAP
  • Interactive Dashboard
  • Data Security
  • Data Integration
  • Key Performance Indicators
  • Trend Indicators
  • Strategic Planning
  • Profitability Analysis
  • Dashboard
  • Benchmarking
  • Lead Management
  • Landing Pages
  • Quotes (Proposals)
  • List Management
  • Customer Support
  • Marketing Automation
  • Referral Tracking
  • Project Management
  • Lead Scoring
  • Product Catalog
  • Call Logging
  • Contact Management

Who uses Zoho CRM

Personal
Personal
SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Zoho CRM
  • Headquarter: Pleasanton, California United States
  • Website: Visit Website
  • Social Media:

Description

Zoho CRM Video

Zoho CRM Complete CRM Software Comparisons

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We know that you are facing difficulty to find the best CRM Software for your organization. As the fastest-growing Software Marketplace, We have examined Zoho CRM Vs CampPro Plus and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of Zoho CRM Vs CampPro Plus based on 30+ factors so that you can make the best decision to automate your Business.

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Vs

We know that you are facing difficulty to find the best CRM Software for your organization. As the fastest-growing Software Marketplace, We have examined Zoho CRM Vs MagneticOne Mobile Business Card Reader and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of Zoho CRM Vs MagneticOne Mobile Business Card Reader based on 30+ factors so that you can make the best decision to automate your Business.

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Vs

We know that you are facing difficulty to find the best CRM Software for your organization. As the fastest-growing Software Marketplace, We have examined Zoho CRM Vs Ryse CRM and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of Zoho CRM Vs Ryse CRM based on 30+ factors so that you can make the best decision to automate your Business.

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Vs

We know that you are facing difficulty to find the best CRM Software for your organization. As the fastest-growing Software Marketplace, We have examined Zoho CRM Vs Bearbook CRM and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of Zoho CRM Vs Bearbook CRM based on 30+ factors so that you can make the best decision to automate your Business.

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Zoho CRM Screenshots

User Reviews Review Write a Review

quote
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IS
- Innospire Systems
Reviewed at 11/01/2023
Source: saasworthy.com
quote
Increase Your Search Engine Traffic with SEO Approach

PROS & CONS

What are the best aspects of this product?

The "solid time" spends time on your site and it can affect the ranking of SEO.

What aspects are problematic or could work better?

SEO is a big world, to be united in a single, focused campaign for spreading across multiple online marketing strategies. From online social media activities and off-site link building, most successful companies are those who focus on every aspect of SEO.

What features/services would you like to see in future versions of this product?

. SEO is a bigger world, more than one online marketing strategy, with online adjustments and ongoing content. To be united in a single, focused campaign for spreading across.Generate organic result through search engine marketing. From online social media activities and off-site link building, the most successful companies are those who focus on every aspect of the SEO. The search engine marketing give good results to user. https://www.toprankingseo.net

What specific problems in your company were solved by this product?

There are a thousand "wrong" ways to SEO, including writing links to spam links filled with spamming or keywords, but how many people do not know that they are actually "right" ways. Even when you do your best to work best in SEO-related vertices, you can potentially get three prohibited approaches for your campaign.That you can built link build through search engine marketing.

Are you a current user of this product?

Yes

AR
- Anonymous Reviewer
Reviewed at 04/12/2021
Source: financesonline.com
quote
A cost-effective solution that has a lot of functions

PROS & CONS

What are the best aspects of this product?

Zoho CRM gives the perfect break-up of sales cycle, offering great snapshots of the business via dashboards like "leads by source", "leads by industry", etc. with a high data storage capacity and bulk upload features that makes it easy for users.

What aspects are problematic or could work better?

For a company who is using multiple tools of Zoho, these should be integrated into one common home-page rather than having to log in to different URLs for different tools.

What specific problems in your company were solved by this product?

It offers a cost effective solution for different functions, be it HR, accounts, or sales.

Are you a current user of this product?

Yes

ST
- Steven
Reviewed at 28/11/2021
Source: financesonline.com
quote
Zoho Review - It's Ok

PROS & CONS

What are the best aspects of this product?

Reporting, field mapping, ease of being able to categorize our clients.

What aspects are problematic or could work better?

Very glitchy. A system glitch has created producers and split up some of our clients. The email, notes, and other sections go missing on occasion. Basically, this makes the CRM unusable. Customer support is always very very very slow in resolving any issues. Support is not able to help across Zoho products. Sometimes it really confuses them if you mention something else. The responses are canned. I often think that I am chatting with a bot.

What features/services would you like to see in future versions of this product?

Work better overall. Fewer system glitches. Better customer support. Better integration with other software (Constant contact, etc)

What specific problems in your company were solved by this product?

We have a mostly functional database.

Are you a current user of this product?

Yes

AR
- Anonymous Reviewer
Reviewed at 20/10/2021
Source: financesonline.com
quote
Y

G

BB
- Bakr Bakr
Reviewed at 17/10/2021
Source: saasworthy.com

Read More Reviews

FAQ's

Zoho CRM has 5 plans,

  • Free USD 0
  • Standard USD 20 /User/Month
  • Professional USD 35 /User/Month
  • Enterprise USD 50 /User/Month
  • Ultimate USD 65 /User/Month

Zoho CRM is the CRM Software Used for the below functionalities

Top 5 Zoho CRM features

  • OLAP
  • Interactive Dashboard
  • Data Security
  • Data Integration
  • Key Performance Indicators

Zoho CRM provides Phone,Online (Ticket),Business Hours support.

Zoho CRM is not allowing Free Trial.