About Company

BuddyCRM is a sales management tool designed for sales teams of 5 or more reps. It's an online CRM solution that makes it easy to manage existing clients, leads, and prospects' data. The tool enables sales managers to store all modes of interaction between the company and clients in one place, including calls, emails, activities, and attachments. Users can build sales presentations and send out itemized quotes with product pictures and specifications. They can track the performance of their sales team and ROI on their marketing budget while on the go. Additionally, you can quickly filter contacts to send targeted emails through Pure360, Mailchimp, Redeye, and Flowbird integrations. The strength of this software is that it can be accessed from any browser and it has a strong customer support team. There is also a mobile app for iOS devices. BuddyCRM even comes with a dedicated CRM manager who oversees all aspects of software management while users manage sales.

Pricing of BuddyCRM

Buddy Sales

USD 0

USD 0

  • Access to records
  • Shared Calendars
  • Full pipeline management
  • Sales dashboard
  • iOS Application for use on the road
  • Lead Management
  • Sales Analysis
  • Target Management
  • KPI Tracking
  • Cases
  • Product Catalogue
  • Quoting Tools
  • Centralised file repository with permission based access
  • 5GB bandwidth per user per month
  • Hosted in the cloud
  • Integration with Mailchimp and Pure360 for seamless Email Marketing
  • Integration with existing accounts and / or order processing systems
  • Phone and email support
  • API access to add

Buddy Exec

USD 0

USD 0

  • Includes features of Buddy Sales plan
  • plus
  • Management Dashboard
  • Team views
  • KPI and Target Management
  • Opportunity Tracking
  • Management Dashboard
  • Marketing campaign creation
  • Full Admin access and permissions management
  • Ability to create custom fields
  • User management
  • Reporting tools
  • Data Exporting
  • Enhanced storage per user
  • 10GB bandwidth per user per month
  • Advanced phone and email support
  • Unlimited support with Data upload and management
  • Dedicated CRM Account Manager
  • Full support with report buildi

Key Features of BuddyCRM

  • List Management
  • Customer Support
  • Marketing Automation
  • Project Management
  • Lead Scoring
  • Call Logging
  • Contact Management
  • Quotes (Proposals)
  • Referral Tracking
  • Product Catalog

Specification

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses BuddyCRM

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: BuddyCRM
  • Headquarter: Birmingham , West Midlands United Kingdom
  • Website: Visit Website
  • Social Media:

Description

BuddyCRM Video

BuddyCRM Complete CRM Software Comparisons

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BuddyCRM Screenshots

User Reviews Review Write a Review

quote
Excellent system, even better service and customisation

Having initially used Buddy ten years ago when employed, I was swift to return to the team when I set up my own company and needed to implement a CRM within my clients' organisations. I have now implemented Buddy with two clients over the past 12 months and have had my positive impression reinforced.

In one instance in particular, the implementation was not straight forward. We had a bespoke need for a very unique set-up but Philip, Adam and the team took time to really understand the need and the business, allowing them to design the system so that it worked for us.

The response times and level of service has been excellent and whenever we have been stuck, they have found a solution.

The pricing is very competitive and the service is excellent - superb value for money.

JC
- Jonathan Cox
Reviewed at 14/09/2021
Source: saasworthy.com
quote
Versatile Team

I've worked with several different CRM systems and each of them is similar in their core offering. I've been with my new company for about 8 months and have 'inherited' BuddyCRM as part of my role.

There are several areas that we need to work on improving with regards to the CRM and using it correctly, however in my opinion the biggest poitive that I've seen is that the BuddyCRM team are always accessible and have taken on all my points (whether specific to this business or on a whole) and implemented changes where possible.

DV
- Dipesh Vaja
Reviewed at 18/08/2020
Source: saasworthy.com
quote
Global expansion

Buddy CRM was our chosen system as our UK business started to expand.  

The overall system allows you to bespoke a lot of content which is ideal for our business, plus we love that we are able to create reports that work specifically for us.  Integration with our Accounting software has also assisted our business streamline itself.

The last couple of years has seen our business move into global franchises - Buddy CRM allows us to have duplicate accounts for each franchise and access to those accounts for a full HQ overview.

The team at Buddy are always on top of their game and provide sound and influencial advice which helps keep our business developing.

AE
- Andrew Etherington
Reviewed at 16/08/2020
Source: saasworthy.com
quote
Lovely to use!

We've been using Buddy for a couple of years now and we love the fact it's simple to use, we can adjust it as the business changes and the support team are just fantastic.

Nothing is too much for them, we're really made to feel like a valued client :)

CW
- Caroline Watson
Reviewed at 16/08/2020
Source: saasworthy.com
quote
Logistics company using BuddyCRM for various departments

We are using Buddy to record the work of our Sales, Marketing and Compliance teams. We are storing documents in Buddy, and the history of our relationships with suppliers, service providers, customers and potential customers. We have had good help from BuddyCRM's support team to organize the platform so that it will meet the different requirements that we have uniquely for our business.

We are confident that we will see great benefit from having all our data organised, secure and selectively accessible within BuddyCRM.

JB
- Jacqueline Barnett
Reviewed at 27/07/2020
Source: saasworthy.com

Read More Reviews

FAQ's

BuddyCRM has 2 plans,

  • Buddy Sales USD 0
  • Buddy Exec USD 0

BuddyCRM is the CRM Software Used for the below functionalities

Top 5 BuddyCRM features

  • List Management
  • Customer Support
  • Marketing Automation
  • Project Management
  • Lead Scoring

BuddyCRM provides Business Hours,Online (Ticket) support.

BuddyCRM is not allowing Free Trial.