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2024 SaaS Adviser Shortlist for IT Service Management (ITSM) Software

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Freshservice

By Freshservice

Freshservice is an excellent project management software that allows users to create professional-grade projects from the beginning. The real-time project dashboard makes it easy t... View Profile

doller Yearly,Monthly
date N/A

Atera

By Atera

4.7 (147 Reviews)
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Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software... View Profile

doller Yearly,Monthly
date N/A

ManageEngine Analytics Plus

By ManageEngine Analytics Plus

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Advanced analytics and feature-rich dashboards from ManageEngine Analytics Plus make your data more useful than ever before. You can connect to any data source and upload files, sp... View Profile

doller Onetime(Perpetual License)
date N/A

NinjaOne (NinjaRMM)

By NinjaOne (NinjaRMM)

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NinjaOne is an all-in-one unified solution that helps IT teams manage all their endpoints within one fast, modern, and intuitive platform. By consolidating IT teams into one platfo... View Profile

doller Onetime(Perpetual License)
date N/A

Doscie

Docsie: Your AI Knowledge Base Partner

Docsie is a web-based documentation platform that enables businesses to build, maintain and publish excellent product documentation in multiple languages. View Profile

doller Yearly,Onetime(Perpetual License)
date Not Available

Docsie

By Docsie

Docsie is a product documentation software that helps users create better documents, retain customers, and simplify the way the team works on doc files. With Docsie, users can easi... View Profile

doller Onetime(Perpetual License)
date N/A

Lavu

One of the best POS software for restaurants

4.2 (188 Reviews)
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Lavu is an iPad point of sales system for restaurants, bars and more. This POS helps restaurant owners with every aspect of their business. From managing the inventory to maintaini... View Profile

doller Onetime(Perpetual License)
date Not Available

Toast

By Toast

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Toast is a customizable POS system designed for restaurants that want to improve their service, operations, and revenue. The solution brings together online ordering, digital and p... View Profile

doller Onetime(Perpetual License)
date Not Available

TravelPerk

By TravelPerk

TravelPerk is a business travel platform that offers travelers freedom and control, while also saving companies time and money. With the world's largest travel inventory, powerful ... View Profile

doller Onetime(Perpetual License)
date Not Available

ShopKeep

By ShopKeep

Lightspeed is a POS and retail software that strives to offer solutions consisting of point of scale, eBusiness, and payment processing, which helps to extend growing and emerging ... View Profile

doller Onetime(Perpetual License)
date N/A

Vend POS

By Vend POS

Vend POS is a cloud-based Point of Sale software that helps retail businesses manage their inventory, process payments, and create a centralised product catalogue. The software com... View Profile

doller Yearly,Monthly
date N/A

Zoho Assist

Enterprise-grade Remote Support and Unattended Remote Access Software

4.6 (172 Reviews)
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Zoho Assist is a reliable cloud-based remote desktop solution with comprehensive secure remote access features. Enhance your customer support experience and explore the one-stop so... View Profile

doller Yearly,Monthly
date 15 Days
Page Last Updated On July 18, 2024

Frequently Asked Questions (FAQs)

IT Service Management Software (ITSM Software) is a type of software designed to streamline the management of IT services. It helps organizations design, create, deliver, support, and manage IT services more efficiently.

ITSM software improves efficiency by automating routine administrative tasks, thus freeing up IT staff to focus on more strategic initiatives. It also standardizes processes for incident management, problem resolution, and service request handling, making the IT service delivery more predictable and reliable.

Yes, most ITSM software solutions offer integration capabilities with a wide range of business tools and platforms.

Absolutely. While ITSM software is often associated with larger organizations, there are many solutions tailored for small businesses.

When choosing ITSM software, consider your organization's specific needs, including the scale of your IT operations, your budget, and required feature sets. It's also important to look for software that offers customization, scalability, and ease of integration.