About Company

Omnisend is an eCommerce marketing automation tool that helps users to improve sales by combining several channels into the marketing strategy. It allows the user to integrate various channels within the same automation workflow. With Omnisend, users can create segmented lists that allow them to send more accurate messages to the right people. Segmentation can lead to much better sales. Omnisend also provides powerful forms to capture each and every visitor and make sure they won’t leave without taking action.

Pricing of Omnisend

Free

USD 0

USD

  • Reach up to 250 contacts (Unlimited contact list size)
  • 500 emails per month
  • Up to 60 SMS
  • Up to 500 Web Push
  • Professional Looking Email Templates
  • Pre-built Automation & Workflows
  • Popups & Signup Forms
  • Unlimited segmentation
  • Sales & performance reports
  • A/B testing
  • 24/7 email & live chat support
  • Reach up to 250 contacts (Unlimited contact list size)
  • 500 emails per month
  • Up to 60 SMS
  • Up to 500 Web Push
  • Professional Looking Email Templates
  • Pre-built Automation & Workflows
  • Popups & Signup Forms
  • Unlimi

Standard

USD 16

/Month

USD

  • Reach up to 500 contacts (Based on the contact list size provided above)
  • 6
  • 000 emails per month
  • Up to 60 SMS (One-off $1 in free SMS sends | Monthly SMS plans available)
  • Unlimited Web Push
  • Includes features of Free plan
  • plus
  • Customer success manager from $400
  • Reach up to 500 contacts (Based on the contact list size provided above)
  • 6
  • 000 emails per month
  • Up to 60 SMS (One-off $1 in free SMS sends | Monthly SMS plans available)
  • Unlimited Web Push
  • Includes features of Free plan
  • plus
  • Customer succ

Pro

USD 59

/Month

USD

  • Reach up to 500 contacts (Based on the contact list size provided above)
  • Unlimited emails
  • Up to 3
  • 933 SMS per Month (Free monthly SMS worth the price of the plan)
  • Unlimited Web Push
  • Includes features of Standard plan
  • plus
  • Advanced reporting
  • Customer success manager from $400
  • 24/7 Priority Support
  • Reach up to 500 contacts (Based on the contact list size provided above)
  • Unlimited emails
  • Up to 3
  • 933 SMS per Month (Free monthly SMS worth the price of the plan)
  • Unlimited Web Push
  • Includes features o

Key Features of Omnisend

  • Website Visitor Tracking
  • Lead Nurturing
  • Lead Management
  • Landing Pages
  • Email Drip Campaigns
  • Channel Management
  • Campaign Segmentation
  • Analytics (ROI Tracking)
  • Multivariate Testing
  • Lead Scoring

Who uses Omnisend

Personal
Personal
SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Omnisend
  • Headquarter: london, London United Kingdom
  • Website: Visit Website
  • Social Media:

Description

Omnisend Video

Omnisend Screenshots

User Reviews Review Write a Review

quote
The customer support is inexistant and…

The customer support is inexistant and they can close your customer account without any prior warning! Avoid Omnisend at any costs!!! Better alternatives are on the market!

JB
- James Barlow
Reviewed at 02/03/2022
Source: trustpilot.com
quote
I wish I read their reviews a time ago.

I wish I read their reviews a time ago.At the very beginning, their software worked.For at least the last 2 years I have always had the same problems due to their software.Specifically the filters they propose simply do not create the right segments.PLUS, they invent all sorts of technical things to increase your rate month after monthPLUS they have always had the same errors for at least 2 years and nobody is working to fix themPLUS their support really don't know what their company is about

DA
- Davide
Reviewed at 21/02/2022
Source: trustpilot.com
quote
This is the worst software EVER

This is the worst software EVER! I curse the day we took this and implemented this across the team. Go to Klaviyo!A) They rip you off and charge you more. B) The service agents have absolutely NO idea how their system works. C) They are not willing to solve it and are in the business to rip you off. D) They don't even have a tech team they escalate to to solve a problem and just waste your time and chase you in circles. E) Basic features aren't in place. F) The system keeps automatically changing unsubscribed into subscribed users so you get registered as 'spammer'It is one s*** software. And I can absolutely NOT recommend it.

NS
- Naya Skincare
Reviewed at 13/01/2022
Source: trustpilot.com
quote
SUCK AND WORST

First, they did not connect the store to my primary domain, so all the URLs in automation emails ARE WRONG, and no way to change that unless to create a new account, which means I will lose all the campaign data. Now they blamed updating the primary domain in Shopify without telling them, which we did not do.Second, they allow you to AB test the content, subject line, but not the sending time, and the report of the AB test is useless, and nothing helps you. Last, there are so many bugs in their system, most importantly, the support team is very unprofessional, slow reply and will ask us to wait 24- 48 hours for developers to fix it and it will take days to fix one small issue. Last, The data of campaigns on the downloaded file is NOT the same as the one in the report dashboard completely.OVERALL, I WOULD LIKE TO GIVE THEM 0 STARS IF I COULD!!!!

TW
- Teddy Wu
Reviewed at 03/01/2022
Source: trustpilot.com
quote
Quality product and support

I have been using Omnisend for several years, and for several businesses. The email system works great, the team are always working on new features and every time I have had an issue and contacted support by email or chat I get a response within hours, or at most within 24 hours. Switched from MailChimp and wouldn't go back.

TH
- Thomas
Reviewed at 23/11/2021
Source: trustpilot.com

FAQ's

Omnisend has 3 plans,

  • Free USD 0
  • Standard USD 16 /Month
  • Pro USD 59 /Month

Omnisend is the Marketing Automation Software Used for the below functionalities

Top 5 Omnisend features

  • Website Visitor Tracking
  • Lead Nurturing
  • Lead Management
  • Landing Pages
  • Email Drip Campaigns

Omnisend provides Phone,Online (Ticket) support.

Omnisend is not allowing Free Trial.