About Company

FixMe.IT is a remote desktop solution that enables instant, secure, and trouble-free connections between remote computers anywhere in the world. FixMe.IT utilizes the most up-to-date industry standards and infrastructure to ensure the highest level of security and privacy for the users. With FixMe.IT, support team can quickly and securely view, diagnose, and resolve technical issues on a remote computer without pre-installing software.

Pricing of FixMe.IT

FixMe.IT

USD 30

/Month

USD 25

/Month

  • Multi-session handling
  • Two-way desktop sharing
  • Unattended access
  • Multi-window control
  • Drag-and-drop file transfer
  • Powerful scaling settings
  • Shared clipboard
  • Multi-monitor navigation
  • Instant chat
  • 4K remote desktop access
  • Whiteboard tools
  • Reboot and automatically reconnect
  • Perform administrative tasks
  • Video session recording
  • MSI package
  • Admin rights not required
  • Session reporting
  • Branding options
  • Ctrl-Alt-Delete combination
  • GDPR & HIPAA compliance
  • Logoff-logon and switch user
  • Two-factor authentica

Key Features of FixMe.IT

  • Session Recording
  • Remote Control
  • File Transfer
  • Feedback Collection
  • Diagnostic Tools
  • Screen Sharing
  • Live Chat
  • Session Transfer

Specification

Deployment:

Cloud Hosted

Customer Support:

Phone,Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses FixMe.IT

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: FixMe.IT
  • Headquarter: Toronto,
  • Website: Visit Website
  • Social Media:

Description

FixMe.IT Video

FixMe.IT Screenshots

User Reviews Review Write a Review

quote
"Flexible and efficient - does everything it needs to do"

CF
- Christopher F
Reviewed at 11/08/2020
Source: g2crowd.com
quote
"Easy to use, never any issues"

What do you like best?

Unattended access is very convenient - can work on issues during off peak hours.

What do you dislike?

It periodically times you out, and takes some wait period to get back in.

What problems are you solving with the product? What benefits have you realized?

Everything remote access. Benefits are not having to pay for travel or off site technicians.

DV
- Derek V
Reviewed at 29/07/2020
Source: g2crowd.com
quote
"Great product and value"

What do you like best?

I tried several remote access software packages before hearing about FixMe.IT from a colleague. The software works great and is more fully featured than some of the competitors more expensive products. I highly recommend it.

What do you dislike?

Nothing I can think of to dislike at the moment. I would like to see support for Android devices in the future.

Recommendations to others considering the product:

Reliable, quality product at a reasonable price.

What problems are you solving with the product? What benefits have you realized?

Use it for both unattended access to client pc's and attended troubleshooting with clients.

RD
- Randy D
Reviewed at 26/07/2020
Source: g2crowd.com
quote
"great product for support"

MM
- Marc M
Reviewed at 22/06/2020
Source: g2crowd.com
quote
"On demand remote desktop support"

What do you like best?

Unattended customer/client features. You can get direct access from the website (fixme.it) , if you don't have unattended client installed. Very good speed of connection.

What do you dislike?

They do not have session transfers and no surveys and feedback.

They lack diagnostic tools.

Cannot be used on mobile platforms.

Recommendations to others considering the product:

It is reliable, powerful and a great value for money.

What problems are you solving with the product? What benefits have you realized?

Help clients perform administrative tasks and demonstrate use of software applications. Troubleshoot problems that clients face when they use educational software like Blackboard.

SA
- Sakshie A
Reviewed at 22/04/2020
Source: g2crowd.com

FAQ's

FixMe.IT has 1 plans,

  • FixMe.IT USD 30 /Month

FixMe.IT is the Remote Access Software Used for the below functionalities

Top 5 FixMe.IT features

  • Session Recording
  • Remote Control
  • File Transfer
  • Feedback Collection
  • Diagnostic Tools

FixMe.IT provides Phone,Business Hours,Online (Ticket) support.

FixMe.IT is not allowing Free Trial.