Basecamp

PROS & CONS

What are the best aspects of this product?

Basecamp is a useful tool that gives me the ability to be in charge of projects without being buried by docs, reports, and e-mail. It has an intuitive UI that aids in new project creation, member project assignment, and recent activity follow-ups. I'm even given the chance to include people outside my team (with restricted access) although details of the project are separated.

What aspects are problematic or could work better?

The downside with Basecamp is that it can still be a challenging aspect when following up on projects without internet connectivity. These days, such moments are a rare occurrence. In my opinion, having an off-line modus would greatly benefit the management of each project on-the-go.

What specific problems in your company were solved by this product?

When dealing with several projects, you wind up with an inbox exploding with docs stored all over the place without a concise perception as to who's currently on your team and their involvement on the given projects. Basecamp was able to resolve these issues and saved me plenty of time determining the progression of projects and challenges encountered along the way.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Our conversations are stored in one location. Though we still use emails, wikis, agendas, and Google Docs, Basecamp still has the best features, namely notification of follow ups and reminders. We are all Indonesians so we don't use English often yet Basecamp enables us to work efficiently with minimal use for English because its instructions and guides are all easy to understand.

What aspects are problematic or could work better?

I do not think it's any fault of the system. Our people tend to forget ticking their to-do lists once they are done.

What specific problems in your company were solved by this product?

Basecamp improved our communication and coordination within the organization, whether tehy are full time workers, part time stag or outsourced parties.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Everything is seamless when it comes to Basecamp. You do not have to turn to a different platform or avenue when you want to send a message to your team. You can do it on the same platform which makes communication easier. Apart from that, you will also be able to reach out to your clients and share with them the status or progress of the project you are undertaking for them. With Basecamp, your team members will be able to work on a project together while they stay on the common objective without anyone deviating from the goal. It helps to send video files to client and share with them the files you want them to see. On top of that, you can hide some of the files or things you do not want them to see and thus the control advantage.

What aspects are problematic or could work better?

There are few things that I did not like about this tool. Although reliable, when it comes to the text documents, you are required to do a lot of formatting. This can be time consuming and tiring at some point. Also, the calendar feature is too basic and we were looking for something which is complex for our production. As a result, we no longer use Basecamp for our calendar needs. It would be better if the developers could improve the design of that feature so that we can utilize all the features Basecamp has to offer. Also, we love to archive files but with this tool those files, which are in the archive are accounted for when it comes to your file limit.

What specific problems in your company were solved by this product?

We have managed to solve multiple problems when managing projects. We have clients to satisfy and team members to manage. To make sure that the team members are on the same page, there is the to-do list feature which keeps the members on course when it comes to what they are supposed to do. For the client team member communication, that is taken care of by Basecamp. You can communicate with the client now and then to report to them on the progress of the project. Apart from that, you will be able to review the objectives and requirements on the client as they observe the status of the project. On the same platform, we are able to share files among team members and clients which makes our work easier moving forward.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Whiel it is branded as "project management" software, Basecamp is not as complicated as many other platforms that comes with a lot heavy constraints and complexities. Basecamp is simple and focuses on simplicity and collaboration. It is ease to add content via a desktop browser, a mobile web page, or via email. Simplicity is Basecamp's main asset. Even a novice user can become well versed with the platform in just in 15 minutes.

What aspects are problematic or could work better?

I do have some issues with authentication system, which can be a pain at times. I've had multiple accounts before and Basecamp can be so aggressive in remembering which account I was using.

What specific problems in your company were solved by this product?

Basecamp eliminated the need of storing important documents in my email inbox and provided me with a more centralized storage where I can share documents, files, and other information with other members of the team and vice versa.

Are you a current user of this product?

Yes