About Company

Mailjet is an online email marketing platform that provides users with smart tools to make email marketing easier for organizations, businesses, professionals, and enterprises. Mailjet is a cloud-based software that facilitates the creation of responsive emails by utilizing pre-defined templates and enables collaboration with teams for easy maintenance of the work. It additionally enables users to target clients by providing features to send relevant emails and for increasing the customer’s experience. You can monitor actionable insights and the performance to further enhance your progress. With its smart tools, Mailjet proves to be an ideal software for SMB and enterprise organizations and developers. Users additionally get features like contact management, A/B testing, auto responders, click map, event triggered mail, click through tracking, and spam check. It further can be integrated with more than 100 pre-developed apps and can be used to access newsletter templates, SMTP relay, analytics tools, and APIs with any plan. The platform offers a free trial version with up

Pricing of Mailjet

Free

USD 0

USD

  • 6000 Emails per Month
  • 200 Emails per Day
  • Unlimited Contacts
  • APIs
  • SMTP Relay
  • Webhooks
  • Advanced Email Editor
  • Basic Statistics
  • 6000 Emails per Month
  • 200 Emails per Day
  • Unlimited Contacts
  • APIs
  • SMTP Relay
  • Webhooks
  • Advanced Email Editor
  • Basic Statistics

Basic

USD 15

/Month

USD

  • Includes features of Free plan
  • plus
  • Online customer support
  • No Mailjet logo
  • 50 Email Previews per month
  • Email address verifications
  • Segmentation
  • 1 sub-account
  • Includes features of Free plan
  • plus
  • Online customer support
  • No Mailjet logo
  • 50 Email Previews per month
  • Email address verifications
  • Segmentation
  • 1 sub-account

Premium

USD 25

/Month

USD

  • Includes features of Basic plan
  • plus
  • Advanced statistics
  • Marketing automation
  • Dynamic content
  • A/B testing
  • 100 Email Previews per month
  • Multi-user access and role management
  • Up to 10 subaccounts upon request
  • Real-time collaboration on templates
  • Locked and linked sections
  • Priority support
  • Includes features of Basic plan
  • plus
  • Advanced statistics
  • Marketing automation
  • Dynamic content
  • A/B testing
  • 100 Email Previews per month
  • Multi-user access and role management
  • Up to 10 subaccounts upon request
  • Rea

Custom

USD 0

USD

  • Includes features of Premium plan
  • plus
  • 24/7/365 Support
  • Dedicated Technical Account Manager
  • Comprehensive onboarding
  • Enterprise Response Time SLA
  • Strategic deliverability consulting
  • Enhanced monitoring & alerting​
  • Deliverability reports
  • Platform & email best practices training
  • IP performance monitoring & management
  • Advanced platform & 3rd party integration guidance
  • Blocklist monitoring
  • Content Analysis
  • Custom number of Email Previews
  • Single Sign-On (SSO)
  • Custom number of users & advanced permis

Key Features of Mailjet

  • Contact Management
  • Instagram Ads
  • Facebook Ads
  • Google Remarketing Ads
  • Abandoned Cart Email
  • Mobile App
  • Send Time Optimization
  • Sign Up Forms
  • Free Stock Photos
  • RSS to Email
  • Predesigned Email Templates
  • Email Scheduling
  • Contact List Import
  • Click Map
  • Real-time Email Editor
  • Document Library
  • List Segmentation
  • Drag and Drop Editor
  • A/B Testing
  • Template Management
  • Spam Check
  • Mailing List Management
  • Event Triggered Email
  • Drip Campaigns
  • Click-through Tracking
  • Auto-Responders
  • Delivery by Time Zone
  • Multivariate Testing

Specification

Deployment:

Cloud Hosted

Customer Support:

Phone,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Mailjet

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Mailjet
  • Headquarter: Paris, North-central France
  • Website: Visit Website
  • Social Media:

Description

Mailjet Video

Alternative

Planable

By Planable

Whitevision BV

Wij maken complexe zaken simpel

Mailjet Screenshots

User Reviews Review Write a Review

quote
Anna was super helpful and resolved my…

Anna was super helpful and resolved my issues within 1 day.

SG
- Sammy Gupta
Reviewed at 17/02/2022
Source: trustpilot.com
quote
Stellar support from the Mailjet team

Consequently to an email delivery problem and a dedicated IP address damaged reputation (for which I'm responsible) I've had the chance to enjoy the stellar customer service and support provided by the Mailjet team in general and Svilen Stefanov in particular. They really went all the way to help me restore deliverability and normality. I felt fully supported in every step and couldn't have hoped any better support. Their dedication to the customer is unique. Thanks again to the whole team

FL
- Fabien Lagrange
Reviewed at 30/01/2022
Source: trustpilot.com
quote
Great support!

Great support!

LS
- Leandro Silva
Reviewed at 25/01/2022
Source: trustpilot.com
quote
VERY fast response to inquiry

VERY fast response to inquiry. VERY professional response. You, guys, obviously keep you books in order. Respect.

M(
- ManaBalss.lv (MyVoice)
Reviewed at 23/01/2022
Source: trustpilot.com
quote
They don't care about customer experience

I tried mailjet out starting with a free tier account. All my emails are transactional emails. Everything was pretty good. For the second month, I upgraded my account to a paid tier ($16/month) because I anticipated higher email volume. Everything was still good. After the second month, I downgraded my account back to the free tier due to lower email volume. This was when everything went unstable. Emails were missing delivery randomly. Some emails were delayed quite a bit. Sometimes the API only responded to repeated requests. This instability was correlated to downgrading my account. My plan was upgrading and downgrading my account based on my needs. Apparently this pushed their wrong button. I contacted them twice, once through email, once through feedback link. No response. Below was my exact message to them. Mailjet, don't bother to ask me to contact you to work anything out. I tried, I gave up and moved to another provider. I am happy now."I adjusted my account based on expected email volume. The downgrade was due to the expected volume in the near future. When volume goes up, I will upgrade again. HOWEVER, since the downgrade, I noticed marked degradation in performance. Some emails didn't get sent, sometimes the API was not responsive. I didn't see that before the downgrade. Can you provide an answer?"

SA
- San
Reviewed at 22/01/2022
Source: trustpilot.com

FAQ's

Mailjet has 4 plans,

  • Free USD 0
  • Basic USD 15 /Month
  • Premium USD 25 /Month
  • Custom USD 0

Mailjet is the Email Marketing Software Used for the below functionalities

Top 5 Mailjet features

  • Contact Management
  • Instagram Ads
  • Facebook Ads
  • Google Remarketing Ads
  • Abandoned Cart Email

Mailjet provides Phone,Online (Ticket) support.

Mailjet is not allowing Free Trial.