Adobe Workfront

PROS & CONS

What are the best aspects of this product?

I appreciate that Workfront has improved project flow and communication, and offers a high level of visibility into projects across our non-profit organization.

What aspects are problematic or could work better?

Different units in our organizations use different instances of Workfront which do not communicate with each other. We would gain a lot if they could. To be fair, we know the vendor is working to facilitate this.

What specific problems in your company were solved by this product?

Our organization works on thousands of projects at any time. Before using Workfront, our teams were using multiple methods and apps to manage projects. With Workfront, everyone uses the same system which gives us insight into the whole project. Because of this, our processes and handoffs have improved. Finally, the system offers a flexible API which enables smooth integration with other business apps.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I like the fact that Workfront offers integrated views of all active projects. This makes it easy to see available resources and is more effective than holding meetings for the purpose.

What aspects are problematic or could work better?

Beginners can find it difficult to learn to use the software. Because of this, employees who are merely reviewing, approving, or submitting requests do not like the extra work needed to learn to use the system.

What specific problems in your company were solved by this product?

Before Workfront, we did not have a global view of projects in our business unit. This resulted in over-allocation of resources. With Workfront, we can predict when projects would be completed based on resource availability.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

The user interface is excellent and comparable to popular social networks. It is easy to learn and use the app. Our business has gained a lot as Workfront offer a single, easily accessible system that contains all information about portfolios and projects.

What aspects are problematic or could work better?

The main drawback is you only have limited ability to customize the software. Looking on the brighter side, this could even be a benefit as otherwise the software can become too complex. Another grouse I have is the vendor’s development team is slow to respond to minor issues.

What specific problems in your company were solved by this product?

Before Workfront, we were using a motley collection of Project and Excel files and Power Point presentations to manage our portfolios and projects. Plus, our team used to spend a lot of time in meetings to get project updates. Workfront offers a standardized collection of information on portfolios and projects and gives a quick snapshot of the status of projects to managers. Now, we don’t have to waste our time in meetings to get project updates.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I think the best part about Workfront is the vendor is constantly improving the product. I really like the regular updates they send informing users about the improvements.

What aspects are problematic or could work better?

However, the constant changes can also have a detrimental effect. Sometimes, a change made to the product can affect a feature that we use a lot.

What specific problems in your company were solved by this product?

Before using Workfront, we did not have any app for project management, and could not update others on project details and progress. Plus, those working on repeat projects did not have access to historical data which could be useful. Workfront has brought in transparency and accountability into our processes. Now, we have up-to-date info on project timelines and know who is responsible for each task within a project. Plus, the system offers instant reports that provide insight on our project performance.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I really like the template function for projects. We can use the readymade templates for our projects and teams. This saves us plenty of time as we do not have to set up projects from the beginning.

What aspects are problematic or could work better?

We had a major issue with the hour/date feature on projects. The feature had a few bugs and when we changed a few dates on a project it would affect others which meant we had to start from scratch again. I do not know if other users also have this experience with this feature.

What specific problems in your company were solved by this product?

We use Workfront for project management and communication across multiple teams that collaborate together. The system has vastly improved our communication and effectiveness. We are now constantly communicating with each other, sharing strategy and creative files, and completing all our tasks within the deadlines.

Are you a current user of this product?

Yes