The software has a number of features that make it ideal for small to medium businesses, including a help desk, live chat, and call center. The software also has a number of features that make it ideal for customer service, including the ability to prioritize communication from different channels, convert emails to tickets, and provide real-time chat messenger and phone call support. The software also has a number of features that make it ideal for social media monitoring, including the ability to connect to social media channels such as Facebook and Twitter, and the ability to provide quick responses to clients and customers.
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