About Company

SurveySparrow is a tool that allows you to create surveys that are engaging and easy to understand. With this tool, you can easily obtain personal information from users with different question types. You can also use this tool to determine the Net Promoter Score, capture employee feedback, boost customer satisfaction, and more. Additionally, SurveySparrow offers other features like automated surveys, real-time performance monitoring, data-driven insights, expert survey templates, and more.

Pricing of SurveySparrow

Free

USD 0

USD

  • Three Active Survey Projects
  • 10 Questions Per Survey
  • Classic & Chat Surveys
  • Self Notifications
  • Custom Reports Filter
  • Workspaces
  • Share Via Link
  • Embed
  • QR Code
  • Email
  • Response Notifications
  • Embedded Survey
  • 1500+ App Integrations With Zapier
  • 100 APIs Per Day
  • Microsoft Teams Integration
  • Google Analytics Integration
  • Slack Integration
  • Three Active Survey Projects
  • 10 Questions Per Survey
  • Classic & Chat Surveys
  • Self Notifications
  • Custom Reports Filter
  • Workspaces
  • Share Via Link
  • Embed
  • QR Code
  • Email
  • Re

Basic (Personal)

USD 19

/Month

USD

  • $19 per month billed yearly
  • $39 per month billed Quarterly
  • 500 Responses per Month
  • 1
  • 500 Email Shares per Month
  • 1 user included
  • Unlimited Questions
  • Display Logic
  • Skip Logic
  • Scoring
  • 10
  • 000 Contacts
  • Share Via Email
  • Social Media
  • Email Embed
  • Web URL
  • Schedule Close Date
  • Phone Number Validation
  • Data Exports (CSV
  • PDF
  • XLS)
  • Generate Custom Charts & Reports
  • 500 APIs Per Day
  • Google Sheets Integration
  • Facebook Pixel Integration
  • $19 per month billed yearly
  • $39 per month billed Quarterly
  • 500 Responses pe

Premium (Personal)

USD 29

/Month

USD

  • $29 per month billed yearly
  • $59 per month billed Quarterly
  • Includes features of Basic plan
  • plus
  • 2
  • 000 Responses per Month
  • 6
  • 000 Email Shares per Month
  • Everything in Basic plan
  • plus
  • 1 user included
  • Expressions
  • Case Management
  • Customizable Email Templates
  • Unlimited Contacts
  • Custom CSS
  • File Upload
  • Survey Redirects
  • Multiple Thank You Pages
  • Variables/Hidden Fields
  • Question & Answer Piping
  • Randomization
  • Recurring Surveys
  • Password Protected
  • Send Copy of Responses
  • Multi Lingual Surveys (Manual)
  • Accept

Business

USD 99

/Month

USD

  • $99 per month billed yearly
  • $199 per month billed Quarterly
  • 10
  • 000 Responses per Month
  • 30
  • 000 Email Shares per Month
  • 2 Users Included
  • White Labelling
  • Upload Logo & Fav Icon
  • Add Logo To Reports
  • Smart Contact List
  • Case Management
  • Share Via Email
  • Social
  • Email Embed
  • Link
  • QR Code
  • SMS and Portal
  • Sentiment Analysis
  • Constant Sum
  • Group Rank
  • Photo capture
  • Custom CSS
  • Edit Survey Responses
  • 1 Free Custom SSL
  • File Upload
  • Custom Domain Name
  • Export To SPSS
  • 24/5 Email & Chat Support
  • Phone Support
  • Multi-Ling

Enterprise

USD 499

/Month

USD

  • $499 per month billed yearly
  • $699 per month billed Quarterly
  • Includes features of Business plan
  • plus
  • 50
  • 000 Responses per Month
  • 150
  • 000 Email Shares per Month
  • Everything in Business plan
  • plus
  • 10 Users Included
  • Executive Dashboard
  • Survey Catalog
  • SMTP Relay
  • Webhooks
  • Unlimited Contacts
  • Share Via Mobile SDK
  • User Management
  • Heatmap
  • Dedicated Customer Success Manager
  • Contacts Submission History
  • Unlimited Widgets
  • Word Cloud
  • Survey Throttling
  • Password Policy
  • Salesforce Integration
  • Intercom Integration

Elite

USD 0

USD

  • Everything in Enterprise plan
  • plus
  • Above 100k Responses per Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • Mutual NDA
  • Dedicated Customer Success Manager
  • Audit Log
  • HIPAA Compliance
  • Everything in Enterprise plan
  • plus
  • Above 100k Responses per Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • Mutual NDA
  • Dedicated Customer

CX Free

USD 0

USD

  • 100 Responses per Month
  • NPS
  • CSAT and CES Surveys
  • One Active CX Project
  • 1000 Contacts
  • Contacts Submission History
  • Insightful Dashboard
  • 1500+ App Integrations With Zapier
  • 3 Widgets
  • Share Via Link
  • Embed
  • 100 APIs Per Day
  • Embedded Survey
  • Microsoft Teams Integration
  • Google Analytics Integration
  • Slack Integration
  • 100 Responses per Month
  • NPS
  • CSAT and CES Surveys
  • One Active CX Project
  • 1000 Contacts
  • Contacts Submission History
  • Insightful Dashboard
  • 1500+ App Integrations With Zapier
  • 3 Widgets
  • Share Via

CX Basic

USD 99

/Month

USD

  • $99 per month billed yearly
  • $199 per month billed Quarterly
  • 1
  • 000 Responses per Month
  • 3
  • 000 Email Shares per Month
  • NPS
  • CSAT and CES Surveys
  • Three Active CX Projects
  • 2 Users Included
  • 10
  • 000 Contacts
  • Advanced Follow-Up Question
  • Default Workflows
  • Smart Contact List
  • 5 Widgets
  • Share Via Email
  • In-App
  • Web Link
  • Email Embed
  • SMS
  • Tags & Themes
  • Webhooks
  • 1000 APIs Per Day
  • Data Exports (CSV
  • PDF
  • XLS)
  • Multi Lingual Surveys (Manual)
  • Facebook Pixel Integration
  • Google Analytics Integration
  • Google Tag Manage

CX Premium

USD 299

/Month

USD

  • $299 per month billed yearly
  • $499 per month billed Quarterly
  • 10
  • 000 Responses per Month
  • 30
  • 000 Email Shares per Month
  • Everything In Basic +
  • NPS
  • CSAT and CES Surveys
  • Seven Active CX Projects
  • 5 Users Included
  • Unlimited Contacts
  • White Labelling
  • Import Historical CX® Data
  • Unlimited Widgets
  • Share Via Mobile SDK
  • Custom Workflows
  • Case Management
  • Multi-Lingual CX Surveys
  • Sentiment Analysis
  • Variables/Hidden Fields
  • Send Reminders
  • Multiple Thank You Pages
  • Custom Domain Name
  • Webhooks
  • 1000 APIs Per Day
  • Cust

CX Enterprise

USD 0

USD

  • Everything in Premium plan
  • plus
  • NPS
  • CSAT and CES Surveys
  • Unlimited CX Projects
  • More than 30k Responses per Month
  • More than 10 Users
  • Custom Data Center
  • IP Whitelisting
  • Executive Dashboard
  • Sub-Account Management
  • Single Sign-On (SAML)
  • Custom API Limits
  • Custom Billing
  • SMTP Relay
  • Mutual NDA
  • Dedicated Customer Success Manager
  • Password Policy
  • Audit Log
  • HIPAA Compliance
  • Power BI Integration
  • Salesforce Integration
  • Everything in Premium plan
  • plus
  • NPS
  • CSAT and CES Surveys
  • Unlimited CX Projects
  • More tha

360 Assessments

USD 79

USD

  • 2 Admin Users
  • CSS Customization
  • Personal Development Plans
  • Self
  • Peer
  • Manager & Custom Reviews
  • Automated & Manual Reminders
  • Set Auto-Close Date
  • Survey Scheduling
  • Dedicated Customer Success Manager
  • Webhooks
  • Employee Friendly Feedback Reports
  • Employee Portal
  • Download Responses as .CSV & .XLSX
  • Bell Curve Dashboard
  • Manager Dashboard
  • Smartlists
  • 2 Admin Users
  • CSS Customization
  • Personal Development Plans
  • Self
  • Peer
  • Manager & Custom Reviews
  • Automated & Manual Reminders
  • Set Auto-Close Date
  • Survey Sched

Key Features of SurveySparrow

Who uses SurveySparrow

Personal
Personal
SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: SurveySparrow
  • Headquarter: Palo Alto, California United States
  • Website: Visit Website
  • Social Media:

Description

SurveySparrow Video

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SurveySparrow Screenshots

User Reviews Review Write a Review

quote
Cost-friendly and effective solution

PROS & CONS

What are the best aspects of this product?

We have been considering another product before learning about SurveySparrow. We chose this because of its well-designed UI and relatively lower rates. We very much appreciate how it streamlined our survey data collection process.

What aspects are problematic or could work better?

We are extremely satisfied with this software so far.

What specific problems in your company were solved by this product?

This works perfectly for startup companies like ours.

Are you a current user of this product?

No

OR
- Orville
Reviewed at 30/11/2021
Source: financesonline.com
quote
Perfect for creating interactive surveys

PROS & CONS

What are the best aspects of this product?

This software made survey creation more interesting and enjoyable for me. I appreciate how it allows me to make interactive surveys.

What aspects are problematic or could work better?

It took a while for me to learn how to use and navigate the software because of its advanced features.

What specific problems in your company were solved by this product?

Thanks to SurveySparrow, creating and filling out surveys are no longer as tedious as it used to be.

Are you a current user of this product?

No

IC
- Icie
Reviewed at 27/11/2021
Source: financesonline.com
quote
We are getting more responses with SurveySparrow

PROS & CONS

What are the best aspects of this product?

We love that this allows us to use logical and conditional formats for our surveys. We are able to engage our customers better using the surveys we made with this software. Moreover, the responses that we get increased in number because this lets people take surveys using their phones.

What aspects are problematic or could work better?

A timer would be an ideal additional feature for this software. Apart from this, SurveySparrow is perfect for our needs.

What specific problems in your company were solved by this product?

This helps us gather more survey responses, create a conversational experience for our customers, and provide better customer service in general.

Are you a current user of this product?

No

DO
- Donald
Reviewed at 21/11/2021
Source: financesonline.com
quote
Excellent for survey creation

PROS & CONS

What are the best aspects of this product?

SurveySparrow is a well-designed platform. It has excellent templates and a complete set of features for creating surveys.

What aspects are problematic or could work better?

I have no complaints. This is the only software I trust for creating surveys.

What specific problems in your company were solved by this product?

This helps us collect and analyze survey data to understand the needs of our customers better. We get detailed results when using this software.

Are you a current user of this product?

Yes

AL
- Alexander
Reviewed at 16/09/2021
Source: financesonline.com
quote
The best platform available on the market

PROS & CONS

What are the best aspects of this product?

SurveySparrow has a number of excellent features that allow us to create high-quality surveys. We availed an upgraded plan at a discounted price after having such a great experience with the free version of this software. Not only is the product itself commendable, but also its support team. They are good communicators and they provide us with the assistance that we need to grow our business.

What aspects are problematic or could work better?

Although SurveySparrow comes at a lower cost than its competitors on the market, we still wish we could avail of their services at a slightly more affordable rate. This would make it perfect for SMEs like us.

What specific problems in your company were solved by this product?

This software helps in catering to the needs of my clients through my site. We are able to build the image that we want for our target market, efficiently respond and interact with our clients, and track conversion rates.

Are you a current user of this product?

Yes

LA
- Laura
Reviewed at 02/07/2021
Source: financesonline.com

FAQ's

SurveySparrow has 11 plans,

  • Free USD 0
  • Basic (Personal) USD 19 /Month
  • Premium (Personal) USD 29 /Month
  • Business USD 99 /Month
  • Enterprise USD 499 /Month
  • Elite USD 0
  • CX Free USD 0
  • CX Basic USD 99 /Month
  • CX Premium USD 299 /Month
  • CX Enterprise USD 0
  • 360 Assessments USD 79

SurveySparrow provides Phone,Online (Ticket) support.

SurveySparrow is not allowing Free Trial.