SuperSaaS

PROS & CONS

What are the best aspects of this product?

SuperSaaS has been my go-to scheduling app for almost a decade now. It has reduced my workload because my students can access it conveniently to book or cancel their lessons. It is also great that SuperSaaS is responsive to its customers' needs. Every time I requested a new feature, they kept in mind and would include it in their updates. When they did, they would even notify me so I could lookout for it. It is also helpful that they have multiple subscription tiers that are economical so it's not heavy on the pocket.

What aspects are problematic or could work better?

More than a complaint, I have a suggestion. SuperSaaS is not very appealing to the eyes. While it's not something I mind overly much, it would help if they could revamp it a little. It would also help if they implemented new features faster. However, this is more of a personalization request than anything else so it's not really a complaint.

What specific problems in your company were solved by this product?

There's not a lot of phone calls to answer anymore since customers can see for themselves my availability online and choose a time that is convenient for them.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Adding appointments and other events to the calendar is an easy process and allow us to add engagements for the week or month quickly. Although we have to input some things manually, it remains a smooth and effortless task because of the intuitive interface.

What aspects are problematic or could work better?

The only thing I do not like about SuperSaaS is the kink in the duration of the events. For example, an event begins at 6 p.m. and ends at 7 p.m. We set these on the calendar accordingly and yet the end time keeps moving to the start time. This has caused many people to arrive at the end of the event instead. We have requested that SuperSaaS fix these yet there is no response until now.

What specific problems in your company were solved by this product?

Despite its low subscription price, SuperSaaS is pretty functional. It has allowed us to handle hundreds of reservations every week with minimal effort since clients do the heavy lifting when it comes to the scheduling.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

SuperSaaS is pretty easy to configure and using it is effortless as well. My students only have to log in to the system and choose a time frame that suits their schedule too. I love how the app also allows my students to modify their lessons anytime. And since my schedule is online around the clock, I don't have to be available always to set appointments.

What aspects are problematic or could work better?

It can be difficult to find a setting so that I can change it sometimes.

What specific problems in your company were solved by this product?

SuperSaaS simplifies my scheduling because it sets my private music lessons automatically. It's also great that I can use it for other matters so I only have to use one app. Plus, I don't have to shell out a lot of money for this wonderful scheduling tool.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

I own a complex of apartments and I require differing settings for everyone, such as the services available to renters depending which room they book. SuperSaaS has helped me configure this and ensure that such details are visible to future customers. Aside from that, the app has provided me with a platform where I can put up booking information for my staffs to see. All that and more for such a reasonable price!

What aspects are problematic or could work better?

I encountered a bit of difficulty while setting up the iFrame for my web page. The support team was responsive and they even worked together with my website host to resolve this issue quickly.

What specific problems in your company were solved by this product?

SuperSaaS serves as our room booking application. It works because of its customizability, something that is of immense importance to us. Because of it, we can create different schedules for all of our apartments and ensure that they have various service levels as well, which renters can easily see on our website.

Are you a current user of this product?

No