About Company

Shiprocket is an e-commerce shipping solution that aims to reduce shipping costs, improve shipping quality, automate shipping activities, and provide customers with a better experience. The flow begins with users selecting the desired shipment and then choosing the appropriate courier partner. They can track shipments in real-time after they're packed and shipped. The tool also includes NDR (nondelivery report) management with a certain degree of automation and tries to reduce RTO (return to origin). Shipping rate calculator, order management tools, discounted shipping rates, label customizations, multi-payment options, courier recommendation engine, and an API are some of the features also offered. Users can also provide their customers and buyers with a tracking page and a plethora of relevant details such as tracking ID, shipment location, estimated delivery date, and more. Shiprocket offers integrations with several carriers such as FedEx, Bluedart, Delhivery, DTDC, DHL, and Ekart

Pricing of Shiprocket

Lite

USD 0

USD 0

  • 1 Ecommerce Channel Integration
  • Chat
  • Call & Email Support
  • Automated Channel Order Sync
  • Domestic Shipping
  • 15+ Courier Partners
  • Automated Shipment Tracking
  • Live Rate Calculator
  • Catalog Sync
  • Multi Pickup Location
  • COD Reconciliation
  • Reporting & Settlement
  • Manifestation and Labels
  • Sales Channel Sync
  • Bulk Order Processing
  • Live Email & SMS Notifications
  • Basic Reporting & Passbook
  • Chat
  • Call & Email Support
  • 1 Ecommerce Channel Integration
  • Chat
  • Call & Email Support
  • Automated Channel Order Sync
  • Domesti

Professional

USD 0

USD 0

  • Multiple Ecommerce Channel Integrations
  • Priority Support
  • Automated Channel Order Sync
  • Domestic & International Shipping
  • Multi Channel Price & Inventory Sync
  • Free NDR Call Center Setup
  • Multiple Ecommerce Channel Integrations
  • Priority Support
  • Automated Channel Order Sync
  • Domestic & International Shipping
  • Multi Channel Price & Inventory Sync
  • Free NDR Call Center Setup

Enterprise

USD 0

USD 0

  • Customized Integrations
  • Dedicated Account Manager
  • Automated Channel Order Sync
  • Domestic & International Shipping
  • Multi Channel Price & Inventory Sync
  • Free NDR Call Center Setup
  • Customized Integrations
  • Dedicated Account Manager
  • Automated Channel Order Sync
  • Domestic & International Shipping
  • Multi Channel Price & Inventory Sync
  • Free NDR Call Center Setup

Key Features of Shiprocket

  • Customer Service Management
  • Sourcing Management
  • Automated Supply Orders
  • Variant Mapping
  • Bulk Orders
  • Real-time Order Tracking
  • Pricing Optimization
  • Product Data Management
  • Abandoned Cart Email
  • Reporting (Analytics)
  • Supplier Management
  • Shipping Management
  • Custom Pricing Models
  • Order Management

Specification

Deployment:

Cloud Hosted

Customer Support:

Business Hours,Online (Ticket)

Customization:

No

Languages Support:

English

Who uses Shiprocket

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Shiprocket
  • Headquarter: New Delhi,
  • Website: Visit Website
  • Social Media:

Description

Shiprocket Video

Alternative

Shiprocket Screenshots

User Reviews Review Write a Review

quote
Worst experience so far

I am a new seller and would rate the service worst ever. My premises are open still on the shiprocket panel it says pickup exception due to Shipper premises closed. This is such a blatant lie. My order has been generated on 3rd Feb and has still not been picked up. Had to reassign a new courier partner and it is already showing shipper premises closed. We are selling on other platforms as well. The premises are shut for shiprocket only it seems. I would give a 0 rating but don't have an option for it.

SA
- Sweety Arora
Reviewed at 06/02/2022
Source: trustpilot.com
quote
Pathetic

Pathetic , worst service by shiprocket

AA
- Aaniket A Kadam
Reviewed at 05/02/2022
Source: trustpilot.com
quote
Worst service ever

Worst service ever. They are frauds.

MA
- Manish
Reviewed at 02/02/2022
Source: trustpilot.com
quote
I would like to give 0 stars instead of…

I would like to give 0 stars instead of 1. I dont know how they are providing this kind of worst service. My shipment has to be delivered by now, but there is no updates at tracking page and everyday they will increase the expected date of delivery. They dont have proper website, proper contact number to call and talk to them. My Tracking id : 1504829010902

RT
- Ravi Teja
Reviewed at 30/01/2022
Source: trustpilot.com
quote
Tottaly change the product very worst…

Tottaly change the product very worst I'm losing my money 999

AB
- ABII
Reviewed at 30/01/2022
Source: trustpilot.com

FAQ's

Shiprocket has 3 plans,

  • Lite USD 0
  • Professional USD 0
  • Enterprise USD 0

Shiprocket is the Drop Shipping Software Used for the below functionalities

Top 5 Shiprocket features

  • Customer Service Management
  • Sourcing Management
  • Automated Supply Orders
  • Variant Mapping
  • Bulk Orders

Shiprocket provides Business Hours,Online (Ticket) support.

Shiprocket is not allowing Free Trial.