Freshdesk Customer Success
By Freshdesk Customer Success
Monthly,Yearly
Not Available
About Company
Freshdesk Customer Success is a customer success management software that helps software and subscription companies to prevent customer churn and strengthen customer relationships. The platform offers complete visibility into customers’ subscription metrics with the help of proactive workflows for renewals, onboarding and other tasks. Freshdesk Customer Success automatically alerts users about the available opportunities for finding and retaining customers. It also helps users convert more upsells, cross-sells and trials.
With this software, companies can quickly understand the reason why their customers are churning. They can get an early warning about the customer churn and successfully manage renewals in real-time. By offering customers’ metrics, Freshdesk Customer Success software enables users to engage and intervene with the right customers and achieve the best business outcomes for the users and customers. In this way, the software enables users to easily manage important milestones in their customer lifecycle, which ultimately helps them to reduce customer churn and improve customer value.
Pricing of Freshdesk Customer Success
Estate
USD 95
/User/Month
USD 79
/User/Month
- 10
- 000 Accounts
- 100
- 000 Emails / month
- 3 Maintained integrations
- Health Scoring
- Proactive Alerts
- Reporting and Analytics
- Goal and Task Management
- Email Campaigns
- Email Triggers
- 10
- 000 Accounts
- 100
- 000 Emails / month
- 3 Maintained integrations
- Health Scoring
- Proactive Alerts
- Reporting and Analytics
- Goal and Task Management
- Email Campaigns
- Email Triggers
Forest
USD 150
/User/Month
USD 129
/User/Month
- 200
- 000 Accounts
- 250
- 000 Emails / month
- 8 Maintained integrations
- Health Scoring
- Proactive Alerts
- Reporting and Analytics
- Goal and Task Management
- Email Campaigns
- Email Triggers
- Account Hierarchy
- Team Performance
- Multiple Products
- Enterprise SLA
- 200
- 000 Accounts
- 250
- 000 Emails / month
- 8 Maintained integrations
- Health Scoring
- Proactive Alerts
- Reporting and Analytics
- Goal and Task Management
- Email Campaigns
- Email Triggers
- Account Hierarchy
- Team Performance
- Multiple Products
- Enterprise SLA
Key Features of Freshdesk Customer Success
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Freshdesk Customer Success
SMEs
Enterprises
Company Details
- Company Name: Freshdesk Customer Success
- Headquarter: San Mateo, California United States
- Website: Visit Website
- Social Media:
Description
Freshdesk Customer Success Video
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Freshdesk Customer Success Screenshots
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FAQ's
Q. How much does Freshdesk Customer Success cost?
Freshdesk Customer Success has 2 plans,
- Estate USD 95 /User/Month
- Forest USD 150 /User/Month
Q. What type of support does Freshdesk Customer Success provide?
Freshdesk Customer Success provides Online (Ticket) support.
Q. Does Freshdesk Customer Success offer a free trial?
Freshdesk Customer Success is not allowing Free Trial.