ERPLY

PROS & CONS

What are the best aspects of this product?

ERPLY has multiple features that our previous solution does not have, making it an enjoyable solution for us. With it, we can scan goods directly from the home page, which enables us to have faster transactions. It also helps that the software supports the bulk application of a discount to purchases and that it can accept percentage and dollar discounts. We are also enjoying the option to charge purchases wholly to a card or to make them full cash transactions only. As such, we can be sure that there is no mistake in calculations.

What aspects are problematic or could work better?

ERPLY's interface is not as user-friendly as we wish it to be. It does not support scrolling so we have to minimize the page view to see all buttons. Though that solves the problem, it also makes the text, numbers, and other things less readable. If the software designer can solve this quirk, it would be beneficial not just to us but to all users. Additionally, the use of the POS system's coupon feature still escapes our understanding and it would be nice if they can help us utilize this.

What specific problems in your company were solved by this product?

ERPLY has saved us a lot of time by letting us apply bulk discounts to purchases. It has reduced the steps we need to take to close a sale. Because of this, our customers no longer have to wait so long for us to finish the transactions.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

What really impressed me about this tool is the fact that it is so user-friendly and makes organizing tasks and processes easy as well. It's designed in such a way that I could clearly tell where I am in the transaction process, which of course leads to smoother interactions with customers. Each function is also color-coded, so even the less tech-savvy of us here in the company could easily tell which is which. The process of making price adjustments as well as cashing in and out was also exceptionally easy.

What aspects are problematic or could work better?

One thing I think they could really improve on is with regards to the visual elements of the tool. The interface could be a little wider since I could clearly see a lot of unused space even when I was using this tool on a large monitor. Having a bigger monitor wasn't any help with custom buttons either; I still found them difficult to read at a glance. Another thing I had trouble adjusting to at first was how items that have just been scanned appear at the top rather than the bottom.

What specific problems in your company were solved by this product?

This tool has definitely helped us out when it comes to organization and speedy processing. I've only been using it for two months and I can confidently say that it is a definite improvement over other POS services I've used.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

ERPLY has never failed us in the four years that we have been using it. Although there had been downtimes, the vendor was quick to resolve them that they never really affected us negatively. Other than that, ERPLY has been magnificent in providing us with unparalleled visibility across our business chain in terms of sales and inventory.

What aspects are problematic or could work better?

There are three things that we struggle with when it comes to ERPLY: the e-commerce integration, the payment processor connection, and the fact that the solution does not include the metrics that we need.

What specific problems in your company were solved by this product?

ERPLY has been fantastic in giving us full visibility into our inventory and in providing us access to real-time changes in our sales data.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

There are so many things I like about this software, foremost of which is how easy it is to download, set up, and implement. The quick product lookup and Retail CRM are two features that have really made our process just flow much more smoothly, resulting in better interactions with our customers. I also really appreciate the comparison feature that it uses when creating reports. What it does is allow me to compare reports from different times in the life of my business, so I don't just make sales reports, I can also come up with plans on how to improve it moving forward. Finally, their customer sup[port is really great. They've alsways been able to provide me with a speedy resolution to any issues I encounter, no matter how simple those issues may be.

What aspects are problematic or could work better?

I really think that more people should use this tool. I guess if there was something to dislike about it, it is the fact that it may be a little overloaded with features if all your business is looking for is a simple POS.

What specific problems in your company were solved by this product?

This tool really helped out our business by cutting down the time we spent looking for information. Features like product lookup, as well as sales reports and comparison reports, make it easy for me to stay informed on what is happening with the business. You can even use filters, making it possible to see an overview of your sales at any given period of time. I think that's really convenient.

Are you a current user of this product?

Yes

What do you like best?

What do you dislike?