Clarizen One

PROS & CONS

What are the best aspects of this product?

Very friendly program, indeed! By friendly, I don't only refer to us as a team, but to other companies' products that integrate like a piece of cake. You extract the data you need, create an amazing report, and save it in excel format. Speaking of reports, Clarizen doesn't even expect you to have your own templates and ideas-it has pre-defined reports and it fulfilles them based on the schedule data you've entered.

What aspects are problematic or could work better?

I like how it works, but I don't like how it looks! It is a bit too basic, likewise short term project organizers for one use. As an agency that is busy with email marketing and high project turnover, we need somehting much more professional.

What specific problems in your company were solved by this product?

Each of our projects takes its time, and we're using literally every opportunity to shorten time and efforts invested in them. Clarizen is a good way to go, especially because it doesn't cost that much.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

The software is super easy. Most users were already up and running in mere minutes. It only took a few minutes to figure everything out with basic training. Its robust social media module contains in-context discussions for every project. It even goes as far as each task level.

What aspects are problematic or could work better?

One area that I think that this software needs to improve on is their reporting functionality. While most basic reporting is comprehensive, we're still in need of complex reports that couldn't be achieved via the reporting tool. With that in mind, it's very simple to export data directly from the system.

What specific problems in your company were solved by this product?

Before we deployed Clarizen, we were managing projects via a combination of Microsoft products since our projects ended up becoming unstainable and shaky. Making use of a complete PPM solution allowed us to look into real-time overview of our exisiting projects.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

This tool is fantastic to begin with. It's very configurable. As an agency specializing in software design, we take to heart flexibility and we understand well what the web can provide for us. It's great to know that Clarizen has evolved into something that can streamline our processes even more.

What aspects are problematic or could work better?

Fresh off an ERP-based system, reporting was a bit difficult to ramp up. The entire thing was simple. It appears backwards in some way. It took some time to adjust to how simple this tool is. The one area that it needs to improve on is data summary reports.

What specific problems in your company were solved by this product?

No one favors timesheets. But as an agency offering professional services, they're important for our business. This tool has done an amazing job at making timesheets quicker and precise to get in. Creating invoices are butter smooth at the end of every month!

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

This software happens is highly configurable in the PPM market. You can clearly see in the UI. Trying to meet the needs of my company for workflows and custom fields in supporting unique processes is the biggest selling aspect of this software. I find their customer support and training to be almost unprecedented. The staff are very much involved in the things they do.

What aspects are problematic or could work better?

Even though the V6 has plenty of customization options for its user interface, I feel the software can do a far better job in striking a balance when it comes to offering workflow options and a pre-configured UI. This is especially for those who don't require such high level of customization.

What specific problems in your company were solved by this product?

This software has signifnicantly increased beyond just project visibility across our company. It also enabled us to offer consistent visibility of our project to our existing customers. Simply possessing that medium that can be accessed on-demand for organizing and managing projects across the team has made things a lot more efficient.

Are you a current user of this product?

Yes

PROS & CONS

What are the best aspects of this product?

Clarizen solved our problems, and went far beyond our expectations. We love its friendliness, detailed customizability, and the powerful integration with other software. At our company, we have an ERP system handling finances, and a CRM handling sales, so the goal was to find a project manager that will integrate with them. Being able to respond to this, Clarizen soon became the center of our workflow, and we all got to love it. What is really good is that you can always 'lean on' support: there is an amazing team behind it ready to answer every question.

What aspects are problematic or could work better?

The product is so good that I really can't think of a feature that is not there.

What specific problems in your company were solved by this product?

We are solving many problems, tracking projects to task levels, tracking our budget, communicating, and reporting. Clarizen's flexibility has been of utmost help to us, as we created a base of available translators that correspond exactly with our list of requirements, so we don't have to look for them and to lose time. As I already mentioned, we're benefiting from integrating the system with our ERP/CRM, and we've automated almost all of our processes (issuing POs, answering invoices, etc.).

Are you a current user of this product?

Yes